Frequently Asked Questions
Everything you need to know about bringing art into your home.
What materials are used for the wall art prints?
We use archival-grade 230gsm matte paper and premium cotton canvases. All prints are created using fade-resistant pigment inks to ensure your artwork remains vibrant for decades.
Do the prints come with frames?
We offer both 'Print Only' and 'Framed' options. Our frames are handcrafted from solid wood and include shatter-resistant acrylic glazing for protection and clarity.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.
What is your return policy for wall art?
We offer a 30-day satisfaction guarantee. If you are not happy with your art, you can return it in its original packaging for a full refund or exchange.
How do you ensure the art isn't damaged during shipping?
Prints are rolled in heavy-duty protective tubes, while framed pieces are secured with reinforced corner protectors and multiple layers of bubble wrap in double-walled boxes.
Can I request a custom size for a specific print?
Yes, we can accommodate custom dimensions for most of our designs. Please contact our support team with the name of the piece and your required measurements.